We talked a lot about #Customer #Relationship #Management (#CRM in short) and about #Customer #Satisfaction. We never looked on the other #side from the #company #perspective. What is your #work #worth if your #customers do not want to #pay for it? What #gratitude and what kind of #relationship is that if all the #effort comes from your #side and the little #thanks that would be the #money just does not "arrive"? Worth thinking over #Business #Management and #CRM #Consulting...